Antony Musee Kimwele
IT Officer | Cybersecurity & Network Management Specialist
98495, 80100, Mombasa, KE.About
Highly experienced IT Officer with over 10 years of expertise in IT operations, user support, system administration, and advanced network and cybersecurity management. Proven ability to implement robust IT infrastructure and security solutions, including Next-Generation Firewalls, XDR, and CIAM, to safeguard critical data and ensure operational continuity across multi-location environments. Adept at incident triaging, proactive threat detection, and optimizing system functionality to align with strategic organizational goals.
Work
Mombasa, Coast, Kenya
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Summary
Directed comprehensive IT operations, user support, and system administration, ensuring robust network security and optimal system functionality across multi-national offices.
Highlights
Administered and maintained the company's booking system and online portal, ensuring 99.9% uptime and seamless operations for critical business functions.
Provided remote IT support to 3+ international offices (Kenya, Uganda, Kigali), resolving 100+ daily technical issues and maintaining high user satisfaction.
Procured, configured, and managed Next-Generation Firewalls, enhancing network security by mitigating 20% of potential cyber threats and bolstering data protection.
Monitored Network Operations Center (NOC) and Security Operations Center (SOC) operations, achieving real-time detection and rapid response to all security incidents.
Utilized XDR tools for proactive threat detection and response across endpoints, networks, and servers, reducing system vulnerabilities by 15% annually.
Implemented Customer Identity and Access Management (CIAM) solutions, significantly enhancing secure access management and compliance for company systems.
Managed and maintained company-wide networks (LAN/WAN) and critical infrastructure, supporting 150+ users and ensuring uninterrupted connectivity.
Mombasa, Coast, Kenya
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Summary
Delivered critical IT support and system maintenance, implementing robust security measures and ensuring operational efficiency across multiple East African branches.
Highlights
Conducted preventive maintenance for hardware, networks, and peripherals across 5+ branches in East Africa, reducing system downtime by 10%.
Maintained and troubleshot Active Directory, user profiles, and remote desktop connections for 100+ users, ensuring seamless access and productivity.
Procured and configured network security tools, including firewalls and intrusion prevention systems, strengthening network defenses against evolving threats.
Monitored and managed cybersecurity incidents, ensuring swift triaging and resolution within defined SLAs to minimize impact.
Implemented and managed SAP Business One installations on user PCs, facilitating critical business operations for 50+ users.
Configured and managed Cyberoam routers for enhanced network security and content filtering, improving network performance by 15%.
Mombasa, Coast, Kenya
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Summary
Served as the primary point of contact for IT issues, providing specialized support to vessel crews and ensuring the operational integrity of maritime IT systems.
Highlights
Acted as the first point of contact for all IT issues, successfully resolving 90% of hardware and software faults internally.
Provided specialized IT support to 10+ vessel crews, troubleshooting VSAT, satellite phones, and sea map installations to ensure uninterrupted maritime operations.
Assisted users remotely using TeamViewer, ensuring critical IT equipment functionality on vessels and minimizing operational disruptions.
Implemented and monitored security protocols for maritime IT systems, enhancing data protection and incident management capabilities.
Languages
English
Kiswahili
Certificates
Skills
Technical Expertise
Windows Server (2008R2), Active Directory, SAP Business One, Cyberoam Router Configuration, MDaemon Mail Server, Remote Desktop, LAN/WAN Maintenance, Hardware Troubleshooting, Software Troubleshooting, CCTV Systems, VSAT Installation, Satellite Phone Troubleshooting, Sea Map Installations.
Cybersecurity
Next-Generation Firewall Management, XDR Solutions, Incident Triaging, NOC/SOC Monitoring, CIAM Tools, Threat Intelligence, Network Security, Intrusion Prevention Systems (IPS), Security Protocols, Data Security, Endpoint Protection.
Software & Tools
Outlook, TeamViewer, Network Security Tools, Online Portal Management, Booking Systems.
Core Competencies
Troubleshooting, Data Backup Management, IT Preventive Maintenance, System Security, User Account Management, Access Control, Remote IT Support, Network Management, System Administration, IT Infrastructure Management.
Soft Skills
Problem-solving, Strategic Thinking, Strong Communication, Team Collaboration, Analytical Skills.
Interests
Sports
Playing Volleyball.
Leisure
Traveling, Socializing.
Continuous Learning
Learning New Technologies.